Privacy policy

 
Last Updated: 12/Dec/2025

Mellor Brook Group (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or engage with our services.

1. Who We Are

Mellor Brook Group is a consultancy led by Chartered Engineers delivering highways, transport, civil engineering, drainage, 3D modelling, and infrastructure design services.

Email: Development@MellorBrookGroup.com
Phone: (+44) 7542 125247
Operating Regions: United Kingdom & Isle of Man

2. Information We Collect

We may collect and process the following types of information:

A. Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Organisation details

  • Messages or enquiries submitted through our contact form

  • Job application details (CV, cover letter, portfolio, etc.)

B. Information Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage data

  • Cookies and tracking data (see Section 8)

3. How We Use Your Information

We process your personal data for the following purposes:

  • To respond to enquiries and provide requested information

  • To deliver our engineering, consultancy, and design services

  • To improve our website, services, and user experience

  • To maintain business operations and client relationships

  • To send updates or communications relevant to our services

  • To review applications for job roles or training opportunities

  • To comply with legal, regulatory, and safety obligations

4. Legal Basis for Processing

We process personal data under one or more of the following bases:

  • Contractual necessity – to deliver services you request

  • Legitimate interests – improving our services, security, communication

  • Consent – where required (e.g., marketing communications)

  • Legal obligation – compliance with UK law or regulatory requirements

5. How We Share Your Data

We do not sell your personal data.
We may share data with:

  • Engineering partners or subcontractors working on your project

  • Professional service providers (IT support, email hosting, analytics)

  • Regulatory, safety, or legal bodies when required

  • Third-party platforms used for recruitment or communication

All third parties are required to maintain strict data confidentiality.

6. International Data Transfers

We primarily operate within the UK and Isle of Man.
Where data is transferred outside the UK, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Security

We implement technical and organisational measures to keep your data secure, including:

  • Encrypted communication and secure storage

  • Access controls and authentication

  • Regular security reviews

However, no method of online transmission is 100% secure, so we encourage you to share only necessary information.

8. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve functionality

  • Analyse website performance and usage

  • Enhance user experience

You can adjust your browser settings to refuse or delete cookies.
For more information, see our Cookie Policy (optional to add separately).

9. Data Retention

We retain personal data only for as long as necessary for:

  • The purpose for which it was collected

  • Legal and regulatory requirements

  • Contractual or operational needs

Typical retention examples:

  • Enquiries: up to 24 months

  • Project files: 6–12 years depending on contract obligations

  • Job applications: 6–12 months unless otherwise agreed

10. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Data portability (receive your data in a structured format)

To exercise your rights, contact us at:
Development@MellorBrookGroup.com

11. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies before sharing information.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated “Last Updated” date.

13. Contact Us

If you have any questions about this policy or your data, contact us at:

Mellor Brook Group
Email: Development@MellorBrookGroup.com
Phone: (+44) 7542 125247